Ordering and Shipping
Ordering Information
We request a 3-plant minimum order. Orders are accepted through our website only, and credit cards are charged when orders are submitted.
Shipping Information
We ship regionally to the following states: Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Tennessee, Vermont, Virginia, West Virginia, and Wisconsin. We process orders year-round for states in zones 7 and 8 (Alabama, Arkansas, Florida, Georgia, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, and Virginia). If you live in one of the year-round delivery states, you can request a delay at checkout.
We ship quasi-bareroot, landscape-ready perennials. During the packaging process, blooms and soil are removed. Stems and roots may be trimmed as well. We fulfill orders on a first-come-first-serve basis, in the least number of boxes, and use 2- to 3-day USPS Priority Mail to reduce plant stress. Priority Mail coupled with the resilience of native plants allows us to ship right through the hot summer months. We also ship through the winter season to zones 7 and 8 unless you tell us otherwise. We do not have the ability to communicate with your USPS carrier. Please speak with your carrier directly if you require a specific area for delivery.
Your order can be delayed due to dormancy, demand, availability and fulfillment capacity. There can be a significant delay in spring when demand is high. We pull and package as fast as humanly possible. Please keep in mind, we do not provide status updates unless you ask. If you are cannot wait for your plants, let us know and we will cancel your order. Orders cannot be cancelled once plants are pulled for shipping. If one or two plants are significantly delayed when the balance of your order is ready to go, we will generate a refund for those plants.
Important Note: To receive the biggest bang for your shipping buck, we recommend ordering in multiples of 3, so the total number of plants should be 3, 6, 9, 12, etc. Keep in mind, if our grower is between crops, we're more than happy to make substitutions with similar plants to satisfy a certain quantity. Simply say so at checkout.
Happy Gardening!
Return Policy
We have a no-return, no-exchange policy on plants and merchandise. We are confident you will be pleased with the quality of our products. If not, we will do everything possible to find a solution. If your package was severely damaged in transit, please email us. We will share this information with the carrier and do our best to request compensation on your behalf.